I just want to give a big THANK YOU to David and Alicia at MTN for their fantastic customer service. I honestly dreaded going in, expecting the usual hassle, but it turned out to be such a pleasure! They were both incredibly helpful, patient, and genuinely kind. It's rare to walk away from these kinds of visits feeling this satisfied. Thank you for making the experience so smooth and enjoyable!

Hi I’m not happy at all I just visited MTN store now with my mom to do a sim swap Rounell (spelling might be wrong ) told me the system was offline i should be back after an hour I had to sit there for an hour waiting my mom is old and have health issues but because we had to do it we waited after an hour we went back and a different person helped us a young guy unfortunately couldn’t catch his name only to find out that the system was never offline the lady was just lazy and didn’t feel like helping us I’m really pissed at this poor and reckless service

What an excellent service at somerset mall, they always smiling

Good

I'm nearly 80 years old and I'm confused with AI, however Danealle gave me clear and understandable service, I'm truly grateful. Keep up your good service Danealle.

Thank you Akhona for friendly and expert service at MTN Somerset Mall.