Cynthia and Thuto are amazing. They resolved an issue that I had for 2 months and they did it within an hour. They were very patient with me and I'm definitely going to come back

Great service

The people there are polite and respectful 🙂

I recently visited MTN shop at Harvest Place and was thoroughly impressed with the level of service I received. From the moment I walked in, I was welcomed with warm smiles and a friendly greeting, which immediately made the experience feel personal and inviting. The shop has a professional but approachable atmosphere, and you can tell that customer care is a top priority. I went in to do a SIM swap, and the process was handled efficiently and without any hassle. The lady who assisted me, along with her manager, went above and beyond to ensure everything was done quickly and correctly. They were patient, knowledgeable, and took the time to explain each step of the process, which made me feel confident and at ease. In a time when good customer service can be hard to find, it was refreshing to experience such professionalism and kindness. It’s clear that the staff are passionate about what they do and genuinely care about their customers’ needs. I would highly recommend this shop to anyone looking for assistance with their cellular needs. I’ll definitely be going back again in the future for any upgrades or queries. Thank you for the great service!

Cynthia is an absolute star! She always goes above and beyond for me. She deserves 10 stars. Thank you Cynthia