Great service from Karabo Mosate. Thank you so much for the assistance!

Having issues with my phone still under contract and paying insurance as well. Walked in and needed help with how to go about with repairs and insurance claim. Ms KEDIBONE MTN MALL OF AFRICA the bald lady if they are two by any chance. She welcomed me with so-much warmth and explained throughly the process I need to follow. Still a bit sad since my phone is still not operating but would like to extend my gratitude for your sevice and kindness Ma'am. ❤️

I would like to thank and commend Quinton from the MTN Mall of Africa for his proficiency and professionalism in reversing my SIM card from being cloned. MTN needs more people like you who actually know what they are doing and respond efficiently. Thank you so much, Quinton.

I went to MTN MALL OF AFRICA , the consultant(shown a lot of professionalism as compared to the other stores i visited) Mahlatse was so well articulated and made me understand what i was signing up for and he was able to provide a data connection solution..i will be transacting with him going forward.thanks for the wow experience.

I would like to sincerely commend Thabiso Magano (Mall of Africa) for his exceptional assistance and professionalism. Although he was officially on leave, he took the time to listen, understand the issue, and guide me in the right direction. He quickly identified that the problem required a backend service request and explained the process clearly, which helped resolve a situation that had taken multiple store visits without progress. His willingness to assist beyond duty, calm approach, and technical understanding truly reflect excellent customer service. MTN is fortunate to have someone like him. Wishing him and the rest of the team a prosperous and successful 2026.

Thank you Jordache for all your assistance today, I really appreciate it.my WiFi is working perfectly 🙏🏻